RezZoA Provider App – Privacy Policy

At RezZoA, accessible from https://rezzoa.com, protecting the privacy and security of our service providers (“Providers”) is a top priority. This Privacy Policy explains the types of information we collect from Providers, how we use it, and your rights regarding your data.

If you have any questions or require further information, please contact us at support@rezzoa.com.

This Privacy Policy applies only to the use of our Provider App and online services. It does not cover information collected offline or through other channels.

1. Consent

By using the RezZoA Provider App, you consent to the collection and use of your information in accordance with this Privacy Policy. If you do not agree, you should not use the App.

2. Information We Collect

The information we collect from Providers depends on how you interact with our App:

a. Account Registration

When registering as a Provider, we may collect:

• Business or individual name
• Contact information (email, phone number)
• Business address
• Service offerings and pricing
• Banking or payment information (if applicable for payouts)

b. Usage Information

We collect data related to your use of the App, such as:

• Appointment schedules and booking history
• Customer interactions through the App
• Preferences, settings, and service availability

c. Communication

If you contact us, we may collect:

• Name and business information
• Email address and phone number
• Content of messages or attachments you provide

3. How We Use Your Information

We use Provider information to:

• Operate, maintain, and improve the Provider App
• Manage service listings, appointments, and bookings
• Communicate updates, notifications, and customer inquiries
• Process payments or payouts through third-party services
• Analyze usage patterns to improve the App and services
• Detect and prevent fraud or unauthorized activity

4. Log Files

RezZoA follows standard procedures using log files to collect information about App usage. This may include:

• IP addresses
• Browser or device type
• Internet Service Provider (ISP)
• Date and time of access
• Pages visited or App features used

This information is used for analytics, troubleshooting, and App administration. Log files are not linked to personally identifiable information unless voluntarily provided.

5. Third-Party Services

a. Advertising and Marketing Partners

The Provider App may display ads or promotions from third-party partners. These partners may use cookies or other technologies to track effectiveness. RezZoA has no control over these technologies.

b. Payment and Service Processing

Providers may use third-party services for payments, bookings, or communications. These services have their own privacy policies, and RezZoA is not responsible for how they handle your data.

6. Data Protection Rights

a. CCPA (California Residents)

California Providers have the right to:

• Request disclosure of personal data collected
• Request deletion of personal data
• Opt-out of the sale of personal data

Requests will be responded to within 30 days. Contact support@rezzoa.com to exercise these rights.

b. GDPR (EU Residents)

EU Providers have the following rights:

• Access: Request copies of personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of personal data under certain conditions
• Restriction: Limit processing of personal data
• Objection: Object to processing under certain conditions
• Data Portability: Request transfer of data to another organization

Requests will be processed within 30 days via support@rezzoa.com.

7. Children’s Information

The Provider App is intended for adult service providers. RezZoA does not knowingly collect personal information from children under 18. If you believe a child has provided information, contact us immediately to remove it.

8. Security of Your Information

We implement appropriate technical and organizational measures to protect Provider data. However, no method of transmission or storage is completely secure, and RezZoA cannot guarantee absolute security.

9. Changes to This Privacy Policy

RezZoA may update this Privacy Policy from time to time. Changes are effective immediately upon posting in the App or on our website. We encourage Providers to review this page periodically.

10. Contact

For any questions or concerns regarding this Privacy Policy, please contact:

Email: support@rezzoa.com
Website: https://rezzoa.com